Ready to grow your business?

Understory gives you all the tools you need to sell experiences. Choose the plan that suits you best.

Starter

€19
monthly subscription
Best for startups and small businesses.
Get started
€1 first 3 months
Then €19/month
4% fee per booking
Unlimited support

Growth

€49
monthly subscription
Best for growing your business.
Get started
€1 first 3 months
Then €49/month
3.25% fee per booking
Unlimited support

Enterprise

€149
monthly subscription
Best if you're shooting for the moon.
Get started
€1 first 3 months
Then €149/month
2.5% fee per booking
Unlimited support

Starter

€16/month
billed yearly
Best for startups and small businesses.
Get started
€1 first 3 months
Then €16/month (billed yearly)
4% fee per booking
Unlimited support

Enterprise

€149/month
billed yearly
Best if you're shooting for the moon.
Get started
€1 first 3 months
Then €124/month (billed yearly)
2.5% fee per booking
Unlimited support
Starter
Growth
Enterprise
Compare plans
Bookings volume
Annual number of bookings
Fewer than 500 bookings
Fewer than 1,500 bookings
Unlimited
Booking fee
The fee per booking (you can choose to pass it on to your guest)
4%
3.25%
2.5%
Subscription price
Compare the subscription price of our different plans (per month)
€19
€49
€149
Booking & Ticketing – Simplify booking and sell more tickets
Pass-On Booking Fee
Choose who covers the fee - guests or host - by passing it on or integrating it into your price
Seamless Booking Flow
An easy, streamlined process that turns more visitors into guests
Unlimited Bookings
No extra cost per booking, allowing unlimited growth
Ticket Types
Offer different ticket types (kids, adults, etc.) for flexibility
Add-ons for Tickets
Increase revenue with add-ons like food, drinks, or extras
Group Tickets
Sell tickets specifically designed for groups
Private Experiences
Create hidden experiences only accessible via a private link
Manual Bookings
Manually add bookings and keep control over special requests.
Close Registrations Before an Event
Set a deadline for bookings before the event starts
Waitlist for Your Experiences
Let guests join a waitlist for sold-out events so they never miss out
Create Your Own Online Store & Website – Stand out online
Customizable Online Store
Personalize your store with your choice of colors, fonts, and images
Easy Event Calendar
Embed a calendar on your website to showcase upcoming events
Smart Filtering
Let customers quickly find experiences with customizable tags
Multiple Languages
Automatically translate your store so guests can browse and book in their language
Booking Management Tools - Manage bookings with ease
Booking Search
Quickly search across all bookings
Booking Management
Add or remove tickets as needed
Move Booking
Easily reschedule a booking to another date
Partial Refunds
Give guests partial refunds instantly with just one click
Filter Bookings
Get a clear overview of event status (active, inactive, canceled, etc.)
Let guests manage their bookings themselves
Let guests reschedule or cancel their bookings themselves — no host interaction needed
Marketing & Growth - Attract more customers with powerful tools
Social Media Tracking & Ads
Measure what works and attract more guests with Google Analytics, Google Ads, and Meta Pixel
Email Marketing Integration
Easily collect customer emails and drive more bookings with special offers and updates
Discount Codes
Create custom promo codes for different promotions
Automated Marketing Services
Reach more guests with online advertising, marketplace integrations, and email campaigns
Marketplace Integration
Easily share your experiences across popular marketplaces (e.g. Truestory) to boost bookings
Understory Connect
Team up with other hosts to reach more guests and boost bookings
Guest Communication & Automation - Stay connected with guests
Automatic Translations
Make sure booking information is available in multiple languages
Customer Information Fields
Collect necessary details from guests at checkout - individually or for the whole booking
Communicate Directly with Guests
Send messages, confirmations, and reminders with just a few clicks
Notification Log
Track notifications sent to customers (booking confirmations, gift cards, etc.)
Booking Reminders
Send automated reminders before an event and reduce no-shows
Automatic Emails
Handle confirmation and notification emails effortlessly
Payment & Financial Flexibility - Simple transactions and flexible fees
Understory Pay
Get paid directly to your bank account without middlemen
Multiple Payment Options
Accept payment cards, Apple Pay, Google Pay, Mobile Pay, Paypal, iDeal, etc.
Booking Fees
Pass the booking fee to customers for pricing flexibility
Automatic VAT Handling
Ensure proper tax compliance automatically
Gift Cards & Promotions - Boost your revenue
Gift Cards
Sell digital gift cards and receive payment instantly
Gift Card Management
Adjust, redeem, or disable gift cards from the back office
Event Scheduling & Operations - Streamline event planning
Flexible Event Scheduling
Set up one-time, recurring, and private events
Calendar
Manage all your events in one place with filters for location, language, and more
Team Planning & Roles
Assign roles like guides, managers, and admins to create a clear overview
Unlimited Users
Involve your entire team in booking, planning, and management at no extra cost; no seat or user fees, so everyone can collaborate seamlessly
Check-in Guests with QR Codes
Speed up event entry with digital ticket scanning
Reporting & Business Insights - Clear data for better decisions
Dashboard
Track key metrics like sales, orders, and customer data in one place
Request Custom Reports
Get tailored reports on bookings, transactions, and gift cards
Integrations & Support - Connect seamlessly, get help anytime
Third-Party Integrations
Connect with third-party tools and marketplaces like e-conomic, Truestory, Upplevelse.com, DMOs, and more
Unlimited Support
Get expert help 7 days a week, with 80% of questions answered in under a minute.
iCal Integration
Seamlessly sync your events with iCal to keep your calendar up-to-date across multiple devices and platforms — automatically

TRUSTED BY 900+ BUSINESSES

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Answers to your questions

What exactly does Understory do?

Over 900 experience makers – from tour guides to tasting classes – use Understory to boost bookings and revenue, save hours on admin, and deliver seamless guest experiences. Our all-in-one system handles bookings, payments, and marketing, so you can spend less time behind a screen and more time doing what you love – while growing your business.

How much does it cost?

You can get started for €1 for the first month. Our pricing’s built to fit experience businesses of all sizes, with flexible plans that grow with you. No hidden fees, no long-term commitments – just the tools you need to run your business.

Explore our pricing plans here.

Which website systems does Understory work with?

​​Understory works with any website. You can add a booking link or a simple booking calendar to your site — no coding needed. If you use WordPress, there’s an easy built-in way to connect Understory.

Will this help me get more bookings?

Definitely. Businesses that use Understory get 10% more bookings on average thanks to the built-in marketing tools, a smooth booking flow, and automated guest communication – without extra work on your end.

How is Understory different from other booking systems?

Understory is more than just a booking tool – it’s your all-in-one solution to create, manage, and sell experiences. Unlike other systems, it handles everything from bookings and secure payments to automated guest emails and built-in marketing tools – all in one easy-to-use system designed specifically for experience hosts. No more switching between tools or manually following up with guests. Plus, it’s simple for your guests to book and pay in just a few clicks, making their experience seamless from start to finish.

What payment solutions can I offer my guests?

Your guests can pay with standard payment cards, Apple Pay, Google Pay, MobilePay, PayPal and iDeal.

How quickly can I get started with Understory?

Getting started with Understory is easy. First, you have to create an experience. Second, pick the dates your experience is available. Third, you have to connect to Stripe to accept payments. Finally, share your booking link on your website, social media, or directly with customers. All of this can be done in less than 1 day, and then you can start taking bookings right away.

Can I use Understory on my phone?

Yes! Understory works smoothly on your phone, so you can manage bookings, update your calendar, and message guests from anywhere – whether you’re on the go, or right in the middle of an experience.

What if I find out that Understory is not the right fit?

No problem! You can get started for €1 for the first month, and if Understory isn’t the right fit, you can cancel anytime – no long-term commitments, no cancellation fees. We’re here to help you find what works best for your business.